Terms & Conditions

Last updated: 29 October 2026.

These Terms & Conditions govern purchases made on the agressive.pt online store. By placing an order you accept these conditions.

1. Seller identification

My First Shoes, Lda., VAT no. 514283203, registered office at Rua da Madeira, 270-B, 3700-176 São João da Madeira, Portugal. Email: geral.myfirstshoes@gmail.com. Phone: 910 541 669 (call to a national mobile network).

2. Products

Product photos and descriptions are as accurate as possible. Small colour differences may result from each screen's settings. Products are subject to stock availability.

3. Prices

All prices are in euros and include VAT at the applicable legal rate. Shipping costs are shown before you complete your order. We reserve the right to change prices, but the price applied is always the one in force at the time of the order.

4. Orders

After completing your order you will receive a confirmation email with a summary. The contract is concluded once payment is confirmed. We may cancel an order in the event of a stock shortage or an obvious pricing error, refunding the full amount paid.

5. Payment

Payments are processed securely by EuPago, a payment institution authorised by Banco de Portugal. We accept:

  • Multibanco reference.
  • MB WAY.
  • Credit or debit card (Visa and Mastercard).

Multibanco references have an expiry date. If payment is not made within that period, the order is cancelled automatically.

6. Shipping

Orders are shipped by CTT to mainland Portugal and the islands. Delivery times and costs are described on the Shipping & Returns page.

7. Right of withdrawal

Under Decree-Law no. 24/2014, you have 14 calendar days from the date you receive your order to withdraw from the purchase, without giving any reason. The conditions are described on the Shipping & Returns page.

8. Warranty

All products carry the 3-year legal guarantee of conformity, under Decree-Law no. 84/2021. The warranty does not cover normal wear or damage caused by misuse.

9. Dispute resolution

In the event of a dispute you may use an Alternative Dispute Resolution entity for consumer disputes. See the Alternative Dispute Resolution page. The Electronic Complaints Book is also available to you.

10. Applicable law

These terms are governed by Portuguese law.